Logistics,
accelerated by AI.
From the first click to the final restock, Eturns orchestrates a seamless lifecycle that protects your profit and delights your customers.
The Branded Portal
Your customer visits your white-labeled returns portal. Our interface guides them through a frictionless selection process, collecting high-fidelity data and photo evidence to eliminate back-and-forth communication.
Your Orders
Vision AI Analysis
The moment a photo is uploaded, our Vision AI analyzes item condition and authenticity. We compare the metadata against your policy window and previous customer behavior in under 200ms.
Predictive Risk Shield
Our Guardian Engine cross-references the request with global watchlists, device finger-printing, and behavioral velocity maps to identify wardrobing or return abuse before it hits your ledger.
Autonomous Decisioning
Low-risk requests are auto-approved instantly, offering exchanges or store credit as the primary path. High-risk requests are dynamically routed to your team with full internal reasoning logs.
Logistics Orchestration
Labels are generated, inventory is reserved, and shipping instructions are sent. For exchanges, we lock the new item immediately to ensure the customer gets what they want before stock runs out.
Carbon Offset & Loyalty
We close the loop by calculating carbon offsets for consolidated returns and updating your LTV dashboard. The result? A lifelong customer and a protected bottom line.